Free knowledgebase downloads
Cerberus Helpdesk is an Email Management Software; Create and maintain knowledge base. Organize your documents, notes, web pages; Interactive FAQ/Knowledgebase for Websites
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Type: Shareware Cost: 19.95$ Released: 2004-12-14
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Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service.
Paltforms: Windows
Keywords: IIS40, com, tracking, service software, knowledge base software, help editor, list
Keywords: IIS40, com, tracking, service software, knowledge base software, help editor, list
| Download (3000K) | ||
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Type: Shareware Cost: 19.75$ Released: 2001-02-06
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Your personal software knowledgebase. Organize all your installed software's related info (as example, key codes, install/deinstall notes, patches data, patch-utility, upgrades and mode) into tree-like database with many capabilities: easy explore (like a Explorer), find (by provider, platform or name mask), version control, patch, undo patch, binary patch parse and more. Interface looks like a Windows Explorer.
Paltforms: Windows
Keywords: software, keyinfo, email extractor, IIS50, organize notes, data base, free download
Keywords: software, keyinfo, email extractor, IIS50, organize notes, data base, free download
| Download (572K) | ||
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Type: Shareware Cost: 360.00$ Released: 2006-10-03
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A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.
Paltforms: Linux
Keywords: help desk software, management, key info, help, kerio mailserver, trouble, contact
Keywords: help desk software, management, key info, help, kerio mailserver, trouble, contact
| Download (33491K) | ||
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Type: Commercial Cost: 49.35$ Released: 2004-11-30
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Fight the IT Blues. The heart of KnowledgeBASE is a highly searchable and exandable information tree, viewed in outline or audited within a built-in wordprocessor. References to web sites, corporate sites, and network directories may be added at will. Essential documents may be stored right in the project database. Notes may make use of tables and named cells to tabulate out data. Each project is stored in a single file for distribution.
Paltforms: Windows
Keywords: asp, Spider, htmlhelp, free form database, customer support, outlook, Service Desk
Keywords: asp, Spider, htmlhelp, free form database, customer support, outlook, Service Desk
| Download (1168K) | ||
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Type: Shareware Cost: 150.00$ Released: 2003-07-20
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Generate sales leads, qualify leads,build favorites and build powerfull Knowledgebase on topics of your interest from the internet quickly and efficiently.The KM Navigator utilises multiple search engines simultaneously and saves a lot of time and money for the user. The results produced by the KM Navigator are accurate and usefull to drive businesses through competition.
Paltforms: Windows
Keywords: patches, text database, ticket, marketing leads, binary, authoring tools, general knowledge base
Keywords: patches, text database, ticket, marketing leads, binary, authoring tools, general knowledge base
| Download (7383K) | ||
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Type: Shareware Cost: 99.00$ Released: 2006-11-06
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General Knowledge Base is an innovative knowledge management software allowing an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing and finding articles, documents or data. It allows user to keep documents systemized, to add notes and attachments, capture and store web pages from the web. Easy access to an organization's knowledgebase either on LAN, WAN or Internet is also provided.
Paltforms: Windows
Keywords: mine, notes, service, technical support, source code, XSLT, helpdesk for free
Keywords: mine, notes, service, technical support, source code, XSLT, helpdesk for free
| Download (13702K) | ||
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Type: Freeware Released: 2002-11-06
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A knowledgebase is a place where you can store all kinds of information, your knowledge. Powerful search-, sort- and filter functions must be available, so it is very easy for
you to find what you are looking for very fast.
Utilities that will guide you to related information (documents, images, sounds, etc) must be available, as well as easy to use import/export functions.
ExEntryC's Junior offers you all these functions.
you to find what you are looking for very fast.
Utilities that will guide you to related information (documents, images, sounds, etc) must be available, as well as easy to use import/export functions.
ExEntryC's Junior offers you all these functions.
Paltforms: Windows
Keywords: html help, help-desk, CRM, desk, help system, web server, help desk software
Keywords: html help, help-desk, CRM, desk, help system, web server, help desk software
| Download (6157K) | ||
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Type: Demo Released: 2005-01-10
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
Paltforms: Windows
Keywords: email, patch, ATAF, manage information, Service level, information management, multi clipboard
Keywords: email, patch, ATAF, manage information, Service level, information management, multi clipboard
| Download (46080K) | ||
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Type: Commercial Cost: 495.00$ Released: 2006-10-06
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Wifi-Owl is a software program designed to monitor and report on Wi-Fi Access Points. The software monitors and report on performance, availability and problems. Unlike other Wi-Fi network management products that overwhelm you with technical data, Wifi-Owl? gives you easy to understand reports about the health of your wifi network and alerts to problems. Wifi-Owl is FREE for use on up to 3 APs. Or download a fully functional 30 day Trial.
Paltforms: Windows
Keywords: service, evaluation, web, Helpdesk, support desk, Webferret, Contacts
Keywords: service, evaluation, web, Helpdesk, support desk, Webferret, Contacts
| Download (7459K) | ||
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Type: Freeware Released: 2002-12-01
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The ATAF-Support program is a FREE online web database application that can handle online support request.
ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
Paltforms: Windows, Linux
Keywords: information manager, web help, Search solutions, catalog, modem, software info, callcenter
Keywords: information manager, web help, Search solutions, catalog, modem, software info, callcenter
| Download (49K) | ||
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Type: Freeware Released: 2008-06-20
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The Self Cert Mortgage Toolbar has been designed specifically for people searching for self employed mortgage information in the UK. The toolbar provides easy access to many online self employed resources and includes built in facilities such as instant access to a professional mortgage advisor, free mortgage calculators, rate comparison tables, a free credit report, streaming mortgage news covering Self Employed mortgage finance and much more.
Paltforms: Not Applicable
Keywords: capture web page, powerbuilder, user support, free-form database, call center, support, winsock
Keywords: capture web page, powerbuilder, user support, free-form database, call center, support, winsock
| Download (1183K) | ||
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Type: Shareware Cost: 149.95$ Released: 2005-04-14
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Organize, search, and manage your information with askSam. askSam is a flexible and powerful way to organize information and create searchable databases from Web pages, Email, PDF files, texts, and Word documents. askSam is the only database designed for both structured and unstructured information. See how easy a database can be - no programming, no complicated query language. askSam puts your information where it belongs... at your fingertips.
Paltforms: Windows
Keywords: spanish, help tool, create knowledge base, Outlook add-ins, Dublin, Verify, ms exchange server
Keywords: spanish, help tool, create knowledge base, Outlook add-ins, Dublin, Verify, ms exchange server
| Download (30238K) | ||
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Type: Commercial Cost: 495.00$ Released: 2006-09-07
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Wifi-Owl is a software program designed to monitor and report on Wi-Fi Access Points. The software monitors and report on performance, availability and problems. Unlike other Wi-Fi network management products that overwhelm you with technical data, Wifi-Owl? gives you easy to understand reports about the health of your wifi network and alerts to problems. Wifi-Owl is FREE for use on up to 3 APs. Or download a fully functional 30 day Trial.
Paltforms: Windows
Keywords: support, web mining, PIM, clipper, winhelp, MAPI, software
Keywords: support, web mining, PIM, clipper, winhelp, MAPI, software
| Download (121092K) | ||
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Type: Commercial Cost: 495.00$ Released: 2006-10-06
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Wifi-Owl is a software program designed to monitor and report on Wi-Fi Access Points. The software monitors and report on performance, availability and problems. Unlike other Wi-Fi network management products that overwhelm you with technical data, Wifi-Owl? gives you easy to understand reports about the health of your wifi network and alerts to problems. Wifi-Owl is FREE for use on up to 3 APs. Or download a fully functional 30 day Trial.
Paltforms: Windows
Keywords: marketing, tech support, shareware, supportdesk, bug, research, Ireland
Keywords: marketing, tech support, shareware, supportdesk, bug, research, Ireland
| Download (120066K) | ||
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Type: Commercial Cost: 495.00$ Released: 2006-09-07
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Wifi-Owl is a software program designed to monitor and report on Wi-Fi Access Points. The software monitors and report on performance, availability and problems. Unlike other Wi-Fi network management products that overwhelm you with technical data, Wifi-Owl? gives you easy to understand reports about the health of your wifi network and alerts to problems. Wifi-Owl is FREE for use on up to 3 APs. Or download a fully functional 30 day Trial.
Paltforms: Windows
Keywords: manager, Helpdesk Email Management, application help, knowledge software, Sales, IIS, database
Keywords: manager, Helpdesk Email Management, application help, knowledge software, Sales, IIS, database
| Download (8485K) | ||
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Type: Demo Cost: 1192.00$ Released: 2005-08-17
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ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
Paltforms: Windows
Keywords: browser based help, knowledge, SLA, pdf, knowledgebase, extractor, IIS50
Keywords: browser based help, knowledge, SLA, pdf, knowledgebase, extractor, IIS50
| Download (14336K) | ||

















